Submit a Support Ticket
Send in a service support request.
InfoSupply
Last Update 20 days ago
Help Resources:
Support can be requested by sending in a request using our ticket system.
Find your answers online with any one of these resources:
a) The Help Centre, or
b) Chat with an agent using the chatbot, or
c) Submit a Support Ticket
You may want to submit a ticket for
a) someone to contact you about a specific issue and
b) to talk directly with an agent.
c) something else.
Submit a Ticket from the Help Center:
There are two places to access our help center.
From the website menu.
From a link (direct).
Selecting Help Centre from the menu:
Send a Support Request.
Once you are in the Help Center....
1. Select the 'hamburger' in the top right submenu.
2. Choose to Log a Ticket from the options.
The Help Center menu:
The Help Center menu options:
Choose "Submit Ticket" to send us a service request and log a ticket.
Exit this page and return to the website using any of the other options.
Questions?
Send an email, call us, or request a callback.
Live messages are available if an agent is online to respond.
Chat with our Ai bot 'Harlo' anytime and search the Help Center for answers.